Customer satisfaction is our number one priority at Leather Items Plus. We unconditionally guarantee all unused or defective merchandise for 30 days from the date of shipment. If you are not completely satisfied with your purchase you may return or exchange any unused or defective merchandise for a prompt refund or exchange (minus shipping). There is a no restocking fee on the returned merchandise in original packaging.  If you return any item(s) from an order that received free shipping, the original shipping savings associated with the returned item(s) will be deducted from the refund amount unless the return was due to our error.

A return merchandise authorization number (RMA) is required to return product(s). 

Sometimes the pictures in the website don't accurately represent the size of the product. The main reason for return is the size of the product is either bigger or smaller than the customer had thought. Please pay close attention to the dimensions mentioned in each product.